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From Inquiry to Resolution: MS Taxes' Proven Strategies for HMRC Investigations

VAT Fraud Investigation

From Inquiry to Resolution: MS Taxes' Proven Strategies for HMRC Investigations

Facing an HMRC investigation can be a challenging ordeal for businesses, requiring a strategic and knowledgeable approach to ensure a successful resolution. In this blog post, we'll explore the step-by-step approach that MS Taxes adopt to guide businesses through HMRC enquiries, highlighting real-life success stories and case studies that exemplify their expertise.

Step 1: Initial Consultation and Assessment

The journey begins with an initial consultation between MS Taxes and the client. During this phase, MS Taxes conducts a thorough assessment of the business's financial landscape, identifying potential areas of concern and gauging the scope of the HMRC enquiry. This step lays the foundation for a tailored strategy moving forward.

Real-Life Insight: approached MS Taxes when faced with an unexpected HMRC enquiry. Through a meticulous initial assessment, MS Taxes identified discrepancies in VAT reporting. The early intervention allowed for strategic planning to rectify the issues and mitigate potential penalties.

Step 2: Develop a Customized Action Plan

Based on the assessment, MS Taxes formulates a customized action plan for the client. This plan outlines specific steps to address the HMRC enquiry, emphasizing compliance, transparency, and a proactive approach to resolving any identified issues. The goal is to minimise disruption to the business while ensuring a comprehensive response to HMRC.

Real-Life Insight: a consultancy firm, faced a complex HMRC enquiry regarding contractor status. MS Taxes devised a detailed action plan that involved revisiting contracts, implementing clearer engagement terms, and collaborating with HMRC to reach a favourable resolution. The result was a successful outcome and improved clarity in contractor relationships.

Step 3: Transparent Communication with HMRC

Communication is paramount in the resolution process. MS Taxes acts as a liaison between the client and HMRC, ensuring that all communications are transparent, accurate, and timely. This proactive approach helps build trust with HMRC officials and facilitates a smoother resolution process.

Real-Life Insight: a chain of stores, faced an HMRC enquiry related to payroll taxes. MS Taxes established open lines of communication with HMRC, providing comprehensive documentation and clarification on payroll processes. This transparency led to a collaborative resolution, minimising financial impact.

Step 4: Rigorous Compliance Checks and Adjustments

As the investigation progresses, MS Taxes conducts rigorous compliance checks to identify any additional areas that may require attention. Adjustments are made as needed to ensure ongoing compliance and prevent future issues.

Step 5: Monitoring and Continuous Advisory Support

Even after the immediate issues are resolved, MS Taxes continues to monitor the client's tax landscape, providing ongoing advisory support to prevent future complications. This proactive approach helps businesses stay ahead of regulatory changes and maintain a robust tax position.


Navigating HMRC enquiries requires a strategic, step-by-step approach, and MS Taxes has proven successful in guiding businesses from inquiry to resolution. These real-life success stories illustrate the tangible impact of MS Taxes' expertise, emphasising the value of a proactive and customised strategy in achieving favourable outcomes during HMRC investigations. If your business is facing an HMRC enquiry, consider partnering with MS Taxes for a comprehensive and effective resolution process.

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Get in touch with us for confidential and no-obligation tax advice.

Call us on:
0333 577 6909

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What to expect from our team...

  • HMRCPenalty Appeals & Tax Hearings

  • HMRC Tax Investigations

  • VAT Specialist Advice & Investigation

  • Contractual Disclosures

  • Offshore Disclosures

  • Voluntary Disclosures

Here to help, not to judge
Tax Specialist


Partner Nicola has a wealth of experience in dealing with all types of Indirect Tax Investigations (VAT).
Nicola has been VAT Inspector for over 20 years at HM Customs now HM Revenue & Customs. She was a Higher Officer for more than 10 years.
Her duties included carrying out vat inspections of all types and size of businesses dealing with technical issues to detecting evasion. Nicola recently joined MS Taxes as head of Indirect Tax Investigation.

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Tax Investigation Specialist
Tofail,Founding Partner and Tax Investigation Specialist


Founding Partner

Tofail is a qualified Chartered Accountant with over 15 years of experience in accountancy and taxation.
He has worked alongside a former Inspector of Taxes gaining invaluable insights of inner HMRC workings, which he utilises to support clients through tax challenges and steer clear from possible investigations.
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Tax Specialist
Tim,Founding Partner


Founding Partner

Tim has a wealth of experience dealing with all types of International Payroll Tax and IR35 Tax Investigations.
Tim has worked within Financial Services and Accounting since 2001 including working with HMRC on VAT investigations.
He is a specialist in International Taxation Experience, International PEO Employment Solutions as well as in providing solutions for contractors and limited companies.

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Worldwide Disclosure Expert



Andrew began his career in HM Customs & Excise and subsequently moved to HMRC (then called the Inland Revenue) on appointment as one of HM Inspector of Taxes.
completing his training he was sent as District Inspector in charge of West Midlands and was soon transferred to Head Office as a fraud investigator in Enquiry Branch (now Fraud Investigation Services) where he spent eight years conducting Code of Practice 9 investigations on a wide variety of individuals, partnerships and companies.

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